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Megan Pence


Title: Administrative Assistant & Billing Specialist

Location: Virtual 

Hello everyone! I’m so excited to be here and joining this team.  I will be working as the administrative assistant with my main focus of helping clients with billing services and questions. Prior to taking on this position, I was working as a licensed occupational therapy assistant in which I’ve worked for the past 4 years in pediatrics and geriatrics. I look forward to applying my knowledge of the medical field to this position to best assist clients and our team! 

Lily Burkhart

Title: Intern/Graduate Student, and Administrative Assistant

Location: Herrin

Hello all. If you visit the Herrin office, you might see me at the front desk. As an assistant, my role includes billing, record keeping, taking calls, and a focus on maintaining a warm and welcoming environment throughout the office. 
Outside of my role as an assistant, I am also a graduate student. I am currently working towards a degree in Clinical Mental Health Counseling at Grace College: Graduate Program for Counseling. Upon completing this degree, I will begin the licensure process of becoming an LCPC. Part of my academic requirements includes an internship, which I will start Spring 2024 here at Koen Counseling.
I look forward to furthering my experience during my time here at Koen Counseling as an Intern.

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