Megan Pence
Title: Administrative Assistant & Billing Specialist
Location: Virtual
Hello everyone! I’m so excited to be here and joining this team. I will be working as the administrative assistant with my main focus of helping clients with billing services and questions. Prior to taking on this position, I was working as a licensed occupational therapy assistant in which I’ve worked for the past 4 years in pediatrics and geriatrics. I look forward to applying my knowledge of the medical field to this position to best assist clients and our team!
Lily Burkhart
Title: Intern/Graduate Student, and Administrative Assistant
Location: Herrin
Hello all. If you visit the Herrin office, you might see me at the front desk. As an assistant, my role includes billing, record keeping, taking calls, and a focus on maintaining a warm and welcoming environment throughout the office.
Outside of my role as an assistant, I am also a graduate student. I am currently working towards a degree in Clinical Mental Health Counseling at Grace College: Graduate Program for Counseling. Upon completing this degree, I will begin the licensure process of becoming an LCPC. Part of my academic requirements includes an internship, which I will start Spring 2024 here at Koen Counseling.
I look forward to furthering my experience during my time here at Koen Counseling as an Intern.